Before you contact us with any questions, please read the following to check if your question is already answered.
HOW MUCH IS THE BOARDING COST?
The cost is based on the size of your pet. Please call for our current rates.
HOW MANY TIMES DO THEY GET WALKED?
All dogs get walked twice per day, and receive supervision and interaction from the staff.
HOW MUCH NOTICE DO I NEED TO BOARD MY DOG?
Please give us at least 48 hours notice.
FOR HOW LONG CAN I BOARD MY DOG?
You could board your dog or cat for as long as you need.
HOW OLD DOES MY DOG NEED TO BE?
We will board any dog over the age of 6 months.
WHAT DO I NEED TO PREPARE FOR BOARDING?
You must provide proof that your dog has all vaccinations, including the bordetella vaccine. Your cat must have the FVRCP and Rabies vaccines.
WHAT TIME DO I DROP OFF?
After you have confirmed the boarding date, you may drop off on that day between 10-5pm.
IS MY DOG GOING TO INTERACT WITH OTHER DOGS?
It could be possible that the staff may take two dogs at a time for walking, if we think the dogs are friendly with each other.
SHOULD WE BRING OUR OWN FOOD?
We recommend you bring your current food to prevent digestive upsets, especially if your dog has a sensitive diet or any allergies.
CAN MY DOG OR CAT GET SICK WITH RESPIRATORY ISSUES SUCH AS AN URI OR KENNEL COUGH?
It may be a possibility that your dog or cat might be exposed, since there are many animals at our kennel.
CAN IT BE TREATED?
Yes it can be treated. In the unfortunate circumstance that your dog or cat is exposed, you may treat them with Doxycycline.
HOW CAN I PAY THE BILL?
We accept MasterCard, Visa, checks, and cash.
DO I NEED TO LEAVE A DEPOSIT?
We require two weeks advance payment for all boarding fees.
WILL YOU WASH MY DOG?
Only on request or if dog becomes dirty.
HOW DO I GET IN TOUCH WITH YOU?
Email: email@example.com or Phone: (347) 691-3282
CAN I VISIT MY PET?
Yes, but please contact us in advance.
WHAT IF MY DOG IS AGGRESSIVE?
Any animal that is aggressive will cost an additional fee, and will require an experienced handler.
DO YOU OFFER DISCOUNTS FOR RESCUE ORGANIZATIONS?
Yes, we offer discounted boarding rates to rescue organizations, please call to find out more about our rates.
WHERE ARE YOU LOCATED?
2515 Newbold Avenue Bronx , New York 10462
MY QUESTION WASN'T ADDRESSED HERE, WHAT SHOULD I DO?
Please contact us by emailing us at firstname.lastname@example.org or calling us at (347) 691-3282